Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password
• Business Information: Company name, TikTok Shop credentials, product data
• Content: Scripts, voice samples, custom configurations
• Usage Data: Analytics, session data, engagement metrics
• Payment Information: Billing details (processed securely through third-party providers)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize performance
• Detect and prevent fraud or abuse

3. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent
• With service providers who assist in our operations (under strict confidentiality agreements)
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, sale, or acquisition

4. Data Storage and Security

We use industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and updates
• Secure database access controls
• Row-level security policies

Your data is stored on secure servers provided by Supabase, which maintains SOC 2 Type II compliance.

5. Third-Party Services

Our service integrates with third-party platforms including:

• TikTok Shop (subject to TikTok's privacy policy)
• Voice synthesis providers
• Payment processors
• Analytics services

Each third party has its own privacy policy governing the use of your information.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Export your data
• Opt-out of marketing communications
• Withdraw consent (where applicable)

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience. You can control cookies through your browser settings, but disabling them may limit functionality.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. When you close your account, we will delete or anonymize your data within 90 days, except where required by law.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect information from children.

10. International Users

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers.

11. Changes to Privacy Policy

We may update this policy from time to time. We will notify you of significant changes via email or through the service.

12. Contact Us

For privacy-related questions or to exercise your rights, contact us at: